Kao Business Conduct Guidelines Casebook

This casebook introduces hypothetical cases to illustrate the conduct and decision-making that the Kao Group expects of employees.

Contents

  • CASE 1 What is “Integrity as the only choice”?
  • CASE 2 What is “taking the most exemplary initiatives”?
  • CASE 3 Which data should we use?
  • CASE 4 What should I do when I discover a violation of rules at the workplace?
  • CASE 5 Who reported me?
  • CASE 6 What should I do when I learn there may be a possible safety or quality problem with our product?
  • CASE 7 Be careful not to talk about that in public!
  • CASE 8 Can I talk about information of the Company that has not been released yet at home?
  • CASE 9 I would like to post an explanation to alleviate misunderstanding of Kao’s products on social media...
  • CASE 10 What is the proper management of confidential information?
  • CASE 11 Can I use an illustration on the Internet freely without permission?
  • CASE 12 Do I have to provide non-public information that I obtained during my work at a previous company?
  • CASE 13 Can I use the photographs of panelists’ faces taken in a consumer product test for hair care products for skin care product development?
  • CASE 14 Can I take home a stuffed animal that was created for a sales promotion?
  • CASE 15 In procurement, are price and quality the only priorities?
  • CASE 16 What should we pay attention to in meeting with Kao’s competitors at an industry association conference?
  • CASE 17 Is it appropriate to pay a small amount of money personally to government officials to speed up customs procedures?
  • CASE 18 My spouse works for a competitor. Can I share confidential information of my Company with him/her?
  • CASE 19 What should I do if a transaction is about to start between a company managed by a family member and a Kao Group company?
  • CASE 20 What is meant by a “clean” relationship with government officials?
  • CASE 21 What is the scope of respect for human rights?
  • CASE 22 Does the Company have responsibility regarding the working conditions of contractors at its facilities?
  • CASE 23 What is the scope of the company’s zero tolerance policy against harassment?
  • CASE 24 Is it sometimes necessary to severely reprimand a subordinate in front of other members?
  • CASE 25 Is it acceptable to repeatedly request a junior staff member to dinner after work so that you can go over work achievements even if she declined your invitation to after work dinners in the past?
  • CASE 26 If I experience harassment from a customer, how should I respond?
  • CASE 27 Can I say whatever I want in a relaxed chat at work?
  • CASE 28 Is it acceptable for me to work excessive overtime so long as I am content?
  • CASE 29 Can I expense entertainment that was provided this year during next year?
  • CASE 30 What should I do when I receive a suspicious email?

Compliance / Integrity

Compliance / Integrity

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