Privacy Policy

Kao Group Companies will use Customers' Personal Information Etc. only for the purposes disclosed to Customers at the time such information is collected, and within the scope of use posted on Kao Corporation's web site (the Scope of Use) and will not use the information for any other purpose.

Kao Group Companies have implemented the following measures to properly manage and protect Customers' Personal Information Etc.:

Kao Group Companies will not provide or disclose Customers' personal information to third parties except in the following cases:

Kao Group Companies will not provide or disclose Customers' Specific Personal Information Etc. to third parties except in the following cases:

Kao Group Companies occasionally consign the handling of Personal Information Etc. to outside service providers. Only service providers who have been confirmed to have the capability of properly handling Personal Information Etc. will be selected. Moreover, Kao Group Companies provide and disclose Customers' Personal Information Etc. to such service providers strictly in compliance with the Scope of Use, and require them, by written contracts or similar means, to properly handle Personal Information Etc., and periodically verify their compliance.

When a Customer requests confirmation, revision (correction, addition or deletion), cessation of use or removal of his/her Personal Information Etc., Kao Group Companies will, upon verifying such Customer's identity, comply with the request, unless there is a reasonable basis to refuse.

Kao Group Companies will make every effort to deal with any comment or complaint concerning use of Customers' Personal Information Etc. in a prompt and appropriate manner.

Kao Group Companies use cookies on web pages to improve websites, including enhancing information and services provided and making websites easier to use, and, on some web pages, to authenticate membership for login, customize the service contents or distribute advertising based on browsing history. A cookie is an electronic file that is transmitted from a particular web page to a browser viewing that page, which can be retrieved later to distinguish a user's computer.

Kao Group Companies also use a system operated by a provider other than Kao Group Companies for use of cookies. For more details, see here.

You can disable or delete cookies in your browser settings. However, this makes certain services, including services requiring login, unavailable to you.

This Policy may be revised from time to time as necessary to reflect the Kao Group Companies’ continuous efforts to improve the protection of Personal Information Etc. Accordingly, this Policy is subject to change without prior notice.