Notice Regarding Counterfeit Products

Kao has confirmed that counterfeits of some Kao Group products are being distributed, mainly through e-commerce sites and flea market platforms.

We cannot guarantee the quality, effectiveness, or safety of these counterfeit products. We are concerned that the use of such products may pose health risks to customers. Counterfeit products may closely resemble genuine products in appearance, and in some cases, it may be difficult to distinguish them from genuine products.
To avoid unintentionally purchasing counterfeit products, we encourage customers to exercise caution when making purchases.

Please note that we cannot provide authentication, warranty services, or replacement with genuine products, nor can we accept any responsibility for accidents, malfunctions, or damages resulting from their use of counterfeit products.

We will continue to work closely with relevant organizations and further enhance our efforts to combat counterfeit products, including taking legal action when necessary, so that our customers can purchase and use our products with confidence.