Improving Auditability by Listening to Stakeholders and Engaging at Genba
The Audit & Supervisory Board (ASB) members are entrusted by shareholders to audit Directors’ and Executive Officers’ execution of duties from an independent standpoint. Thus, they are engaged in auditing activities to achieve sound and sustainable growth of Kao and the Group companies and establish governance that builds trust with stakeholders.
The Kao Group has introduced ROIC company-wide and has decisively implemented structural reforms to support its goal of sustaining Global Sharp Top businesses. With management aligned on the urgency of reform, we have adopted an audit policy focused on monitoring the implementation of the K27 Strategic Framework and responses to key management and environmental risks. Our auditing activities also cover sustainability-related matters, reflecting the expectations of stakeholders.
In auditing the execution of duties by Directors and Executive Officers, we place importance on evaluating decision making processes and resolutions at key meetings, including the Board of Directors and the Management Board. We also emphasize open, constructive dialogue with management, including regular opinion-exchange sessions that encourage candid discussion.
We conduct Genba audits and interviews at worksites, divisions, and both domestic and overseas subsidiaries and affiliates. These audits emphasize understanding how well corporate strategy is shared, identifying proactive efforts, uncovering local challenges, and gathering feedback and requests from the field. The results are shared directly with management to inform decision-making. To enhance effectiveness, we apply the PDCA cycle by sharing comments and recommendations from ASB members following Genba audits and interviews. These include both suggestions for improvement and recognition of best practices, which divisions and group companies actively incorporate into their future initiatives. In FY2024, at least one Outside ASB member participated in approximately 80% of the 113 interviews conducted, including those at 20 overseas affiliates
On-site audits and interviews at Kao Chemical Plant, Penang, Malaysia
The ASB consists of five members. The two full-time members bring extensive internal execution experience and broad organizational knowledge, while the three outside members offer leadership experience and deep professional expertise. Together, they share audit-related information in a timely manner and engage in deliberations from diverse perspectives. To support their activities, the Office of the ASB was established under the direct authority of the Board. Its members assist ASB members in fulfilling their duties and also serve concurrently as auditors for subsidiaries.
Please find the link below for Audit & Supervisory Board Members.
Besides agenda items discussed at ASB meetings, the members freely exchange opinions regarding the skills of ASB members, management and other areas of concern as needed.
Critical auditing items | Audit method and efforts | Activity results and evaluation of effectiveness | Division of audit | |
---|---|---|---|---|
Full-time | Outside | |||
Status of | execution of duties by Directors and Executive OfficersAttend meetings of the Board of Directors to confirm the status of deliberations and resolutions, and express opinions if necessary | All Audit & Supervisory Board Members attended all meetings. All of them actively expressed their opinions. | ✓ | ✓ |
Attend important meetings such as the Management Board to confirm decision-making process, request explanations as necessary, | and expressed opinions in a timely mannerAttendance rate was 100%, reviewed decision-making process and commented on matters to be considered. | ✓ | N/A | |
Meetings to exchange opinions with management | Kao: Representative Directors (three times). Outside Directors (two times), Executive Officers with titles (four times) Important subsidiaries: Representative Directors (two times)
|
✓ | ✓ | |
On-site audits and interviews at worksites, divisions, domestic and overseas subsidiaries and affiliates (During on-site audits and interviews, we also confirm critical audit items such as internal control.) |
113 cases
|
✓ | At any time | |
Attend the Committee for the Examination of the Nominees for Directors and Audit & Supervisory Board Members | and Compensation Advisory Committee for Directors and Executive Officers6 times | N/A | ✓ | |
Effectiveness of | the Group governance
|
|
✓ | At any time |
|
Exchanged opinions (12 times), and reported to the Board of Directors meetings (two times)
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✓ | ✓ | |
Strengthen collaboration in Three Types of Audits (between the Audit & Supervisory Board Members, the Accounting Auditor, | and the Department of Internal Audit)Held meetings (three times) to share audit plans and critical audit issues
|
✓ | N/A | |
Development and | operation of internal control
|
Every quarter or semi-annually
|
✓ | At any time |
Collaboration with the Department of Internal Audit which is the division responsible for internal auditing |
|
✓ | At any time | |
Evaluation of the construction and operation status of the internal control system using a checklist | Generally valid | ✓ | N/A | |
Proactive | disclosureInvestigate requests of society and stakeholders for information disclosure of the Company and confirmed its disclosure status | and external evaluations
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✓ | At any time |
Each year, the Board sets evaluation items, focusing on critical auditing matters, and reviews the Board’s effectiveness from a multifaceted and objective perspective. For FY2024, based on comprehensive and open discussions at ASB meetings, self‐evaluations by ASB members, and feedback from Representative Directors, Outside Directors, and other relevant parties, it was concluded that the Board’s overall system was functioning effectively.
Feedback from Board of Directors and Executive Officers
Regarding the penetration of ROIC by business, which was identified as an issue in FY2023, we confirmed progress in ROIC utilization by each department in FY2024. To strengthen cooperation among ASB, Accounting Auditor, and Internal Audit, we began holding “Three Types of Audits* Meetings” to share audit plans and key issues with each other. We also exchanged opinions on disclosure of non-financial information recognizing it as a mid- to long-term issue. Furthermore, we confirmed the initiatives aimed at improving capital efficiency and profitability and identified the specific outcomes through Genba audits. In terms of group governance in Japan, audit effectiveness has improved through a system where members of the Office of the ASB concurrently serve as auditors for group companies. Additionally, regular meetings involving auditors from all Kao Group companies have promoted knowledge-sharing across the organization. The key issues identified through our effectiveness evaluation include the progress of the Global Sharp Top business-particularly growth strategies for the Cosmetics Business-and the need to strengthen cross-functional overseas governance led by headquarters.
For a summary of the Audit & Supervisory Board’s effectiveness evaluation, please see the following website:
Enhancing Governance Systems to Support Global Growth
Outside Audit & Supervisory Board Member
Saeko Arai
Board of Directors meetings foster an open, inclusive environment where ASB members can speak freely, enabling lively and constructive discussion. In this setting, we contribute to improving management quality by offering clear, informed perspectives—similar to the role played by the ASB. Drawing on my experience in startups, I bring agile decision-making expertise that supports Kao’s growth, particularly as we engage with a broad range of partners. Kao’s ASB adopts a notably progressive approach. In addition to thorough on-site interviews, the ASB conducts effectiveness evaluations and discloses detailed activity results to ensure highly transparent governance. Innovative steps have been taken, such as the Compensation Advisory Committee of ASB. A core value of The Kao Way is a culture of “Integrity as the only choice,” which underpins Kao’s strong governance foundation. It is vital to stay mindful of this culture, ensure it is consistently embraced across the group, and remain aware of the challenges we face. As a member of the ASB, I support Kao in upholding its corporate philosophy while promoting a deeper understanding of ROIC. I will continue to monitor Kao’s global growth plans and progress to ensure that key discussions take place and decisions are properly executed. We aim to help build stronger global governance in collaboration with the Three Types of Audits framework* , especially by strengthening the internal audit function, including for overseas operations.