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Kao Business Conduct Guidelines Casebook

This casebook introduces hypothetical cases to illustrate the conduct and decision-making that the Kao Group expects of employees.


  • CASE 1 Which data should we use?
  • CASE 2 What should I do if my supervisor leaves the office claiming business reasons but I discover otherwise?
  • CASE 3 What should I do when I hear about a possible adverse reaction concerning our product?
  • CASE 4 How should I deal with a comment from my friend?
  • CASE 5 Should I alert an employee when there is a risk of injury?
  • CASE 6 In procurement, are price and quality the only priorities?
  • CASE 7 What should we pay attention to in meeting with Kao's competitors at an industry association conference?
  • CASE 8 In the process of immigration, is it appropriate to pay some money to a government official in his/her personal capacity?
  • CASE 9 Is it acceptable for me to work excessive overtime so long as I am content?
  • CASE 10 Is it necessary to be patient to keep peace at work?
  • CASE 11 Can I provide personal information of an employee to a person outside of the company?
  • CASE 12 What is meant by a "clean" relationship with public administration?
  • CASE 13 Can I expense entertainment that was provided this year during next year?
  • CASE 14 Can I talk about information of the Company that has not been released yet at home?
  • CASE 15 I would like to post an explanation to alleviate misunderstanding of Kao's products on social media...
  • CASE 16 Can I use an illustration on the Internet freely without permission?
  • CASE 17 Do I have to provide information on my previous company?
  • CASE 18 Can I use the customer list that you have prepared for another purpose?
  • CASE 19 Is it my fault that I upset my colleague from abroad?
  • CASE 20 Can I ignore a rumor that a business partner is using child labor?
  • CASE 21 Can I take home a stuffed animal that was created for a sales promotion?
  • CASE 22 My spouse works for a competitor. Can I share confidential information of my Company with him/her?
  • CASE 23 Do I have to notify the Company that I am helping my sister run her company?
  • CASE 24 Do I have to notify the Company that the company I am working for as my side job starts transactions with one of the Kao Group companies?
  • CASE 25 Can I leave it to each employee to read and understand the BCG?
  • CASE 26 Should all the allegations be reported directly to the internal or external compliance hotlines?
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