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| Business Conduct Guideline |
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All Kao Group companies worldwide have adopted Kao’s Business Conduct Guidelines or their own ethical guidelines similar to Kao’s Business Conduct Guidelines with such modifications, or having materially the same principles as Kao’s Business Conduct Guidelines, as may be required by laws and legitimate business practices applicable in locations where those companies operate or sell products. These Guidelines set forth standards of conduct for employees of Kao Malaysia but are not intended to create rights or grant rights to anyone.
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Principles of Corporate Ethics
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Kao Malaysia seeks to be an honest and exemplary company, guided by sensible and fair actions and driven by a fundamental adherence to ethical principles that go beyond mere compliance with laws to earn the true respect of all stakeholders
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We shall not pursue profits at the expense of the ethical principles set out in Kao’s Business Conduct Guidelines
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We support and implement the ten principles of the Global Compact advocated by the United Nations. [See Note] |
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Even within a legally acceptable scope, we shall take the most exemplary initiatives. |
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Illegal and unethical action is prohibited even if for the purpose of seeking to benefit the company or if following instructions from a Superior.
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We shall not ignore illegal, unethical or other questionable conduct. All such conduct should be brought to the attention of a superior or the Human Resource & Admin Department.
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Kao shall protect and safeguard, to the maximum extent practicable, the identity of anyone who reports information regarding illegal, unethical or other questionable conduct or seeks consultation about such conduct. |
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No unfavorable treatment shall be accorded to anyone for providing such information or seeking such consultation. |
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If an employee of a Kao Group company breaches these guidelines, such employee will be subject to disciplinary actions based on the internal regulations of the company to which such employee belongs. |
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1 |
Ensure the Safety and High Quality of Products |
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We shall always strive to develop and provide high quality products that place emphasis on the health and safety of our consumers and customers. |
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We shall strive to provide consumers and customers with appropriate information so that they may choose products properly and use them safely and comfortably.
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We shall provide honest and prompt responses to consumer and customer inquiries and complaints. |
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We shall advertise honestly and sensibly.
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Thoroughly Consider the Environment and Safety |
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We shall contribute to the achievement of the sustainable development of society by giving thorough consideration to environmental conservation and human safety in every aspect of our operations, including product development, manufacture, distribution, consumption and waste disposal. |
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We shall develop and produce products with a minimum impact on the environment, and wherever practicable, in a manner that efficiently uses and recycles natural resources and energy.
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We shall strive to develop innovative technology, products and services that contribute to a resolution of environmental problems. |
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Maintain Fair and Honest Transactions |
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We shall observe both the letter and spirit of all applicable laws and regulations including antitrust laws. |
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We shall implement strict internal controls to prevent unlawful or unethical transactions. |
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We shall keep the receiving and giving of business gifts and entertainment within bounds that are recognized as acceptable business practice in order to avoid undue influence on business transactions or even the appearance of it.
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We shall engage in good faith mutual evaluation with our suppliers in order to continue to raise the level of quality of our respective businesses. |
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Respect Employees’ Individual Human Rights and Diversity, and Maximize Their Potential |
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We shall respect employees’ human rights and value their diversity regardless of their culture, nationality, creed, race, gender, age or other protected category to unite their individualities and abilities into the company’s collective strength.
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We shall evaluate individuals fairly, according to their roles, duties, and job performance to develop individual members so that they can proactively challenge and overcome difficulties.
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We shall strive not only to maintain a safe, clean, comfortable and hygienic workplace on the basis of cooperation between the company and its employees, but also strive to offer a healthy balance between job performance and the individual’s life (work-life balance). |
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Pursue Profitable Growth and Accommodate Shareholders’ Expectations |
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We shall strive to deliver appropriate returns to shareholders through profitable growth that is based on lawful and ethical business activities.
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We shall strive to disclose material corporate information to our shareholders and investors accurately and in a timely fashion. |
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Maintain a Fair, Open and Exemplary Corporate Position |
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We shall conduct public relations activities that are factually based, and we shall be honest in disclosing necessary and appropriate information to the public. We shall strive to maintain openness. We shall also listen carefully to the voices of the stakeholders and be sensitive to opinions and criticisms that are sincerely expressed.
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We shall not engage in any activities which are detrimental to society. Furthermore, we shall resolutely resist pressure by any individual, group or organization to support such activities.
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We shall maintain legitimate and lawful relationships with political and governmental entities. |
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Strictly Manage Information and Assets |
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We shall maintain a correct file of all business records, including accounting records.
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We shall conscientiously implement internal control procedures.
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We shall carefully manage the company’s confidential information, intellectual property, and tangible and intangible assets. We shall respect and shall not unlawfully or improperly obtain or use confidential information, personal information or the intellectual property of others.
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Contribute to the Enrichment of Society through Activities that Make A Social Contribution |
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We shall conduct activities with the theme, “Create an environment cultivating human resources and promote development of future generations” in order to contribute to the enrichment of society and to its sustainable development.
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We shall make suitable donations considering social standards, public interest and usefulness. |
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We shall seek to earn goodwill and trust by contributing to local communities as responsible members of society. |
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We shall respect the volunteer spirit of individuals who take initiative and responsibility to contribute to society.
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Respect Cultures of Individual Countries and Observe Laws and International Rules When Conducting Business Activities |
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We shall observe both the letter and the spirit of the laws of the countries in which we have dealings, and we shall respect local cultures.
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We shall contribute to the economy, standard of living and culture of those countries and regions through the development of our business activities conducted in those locations.
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We shall endeavor to employ, train and promote capable people within Kao Group companies in the countries where we conduct business.
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We shall not participate in bribery or offer or accept illegal or inappropriate gifts or business entertainment.
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We shall observe the laws of all relevant countries/regions when importing and exporting goods. |
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Draw a Distinct Line between Business and Private Matters |
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We shall always establish a clear line between business and private matters to prevent conflicts of interest. Personal profit or advantage shall not be pursued through the use of company assets or information, or through work-related authority and position. |
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We shall not engage in insider trading.
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Political activities shall only be performed on a personal basis.
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Involvement in ideological and religious activities shall be allowed only on a personal basis.
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We shall strive to avoid conflicts of interest. |
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Executives and Managers Shall Acknowledge Responsibilities |
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Executives and managers shall firmly acknowledge that compliance with Kao’s Business Conduct Guidelines is their responsibility and obligation. They shall also take the lead in fulfilling social responsibilities, and accept the responsibility as executives and managers respectively to communicate the values of Kao’s Business Conduct Guidelines to their members and group companies.
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Executives and managers shall always seek to understand changes in the management environment and listen to voices inside and outside the company to effectively improve the managerial system.
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